ISS - Innovative Sign Solutions

Frequently Asked Questions


Q: Why should I deal with ISS?

A: To Enhance Your Image! Research shows that image is a critical aspect of companies who continue to succeed, and we agree! Your corporate image is enhanced (or reduced) by the style and quality of your signage being projected onto your clients and suppliers. We would like to provide you with a "One Stop" business partnering approach along with service levels not usually experienced in this industry. We are committed to ensuring the signage of our business partners is the finest possible, created with exceptional craftsmanship and good ol' fashioned pride in our workmanship. We are members of the Australian Sign & Graphics Industry Association and our equipment is the most technically advanced currently available.


Q: How much does a sign cost?

A:  As each project is unique we cannot set standard pricing. Whatever your needs, you'll find us competitive and in most cases able to work within your specified budget. The cost will depend on many factors such as availability of materials, the turn around time required, and the complexity of what is requested. Some clients require extensive graphic design work (which we can do), others need specialty signs fabricated and others just need a simple logo graphic applied on a company vehicle.


Q: Who provides the artwork?

A: We can design the artwork for you or you can provide us with existing artwork. Once the signage design is created we will email you a proof for approval so you can envision what the finished product will look like. Nothing proceeds without your approval.


Q: What computer formats do you need and how can we get them to you?

A: For cutting vinyl lettering we need a vectorised file format. An *.eps file works the best.

For full colour digital printing we can create your signage needs from most graphic formats such as *.jpg, *.tif, *.ai, *.pdf.

For both applications all fonts must be converted to curves / outlines.

We use an IBM format but can usually convert from MAC (not always). We also have scanners and can scan "Camera Ready" art. The better the original art the better the final result. We also have the ability to extract art from just about anything (business cards, napkins, web sites) but we will charge accordingly for art clean up. You can email us the artwork files but if they are bigger then 2MB we appreciate them being sent to us on a cd/dvd.


Q: What if I have special colour matching requirements?

A: For more accurate colour matching we advise clients to supply PMS specs and /or hard copy colour proof.

 

 

 


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